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Ways to save

If you're making calls abroad, here are some ways to reduce your costs.

Going on holiday?

Don't worry about eating into your credit or the cost of calling home from Europe, get yourself a Euro Travel Booster and take it easy.

Charge
(Inc-VAT)		 Allowance Set up Countries
Euro Travel Booster 5 £5 £7.50
(up to 19 minutes of calls, receive up to 39 minutes of calls or send up to 30 texts)		 Text Euro 5 to 879 Ireland, Isle of Man, Austria, Azores, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Euro Travel Booster 10 £10 £15.00
(up to 39 minutes of calls, receive up to 78 minutes of calls or send up to 60 texts)		 Text Euro 10 to 879
Euro Travel Booster 20 £20 £30.00
(78 minutes of calls, receive up to 157 minutes of calls or send up to 120 texts)		 Text Euro 20 to 879
Euro Travel Booster 30 £30 £45.00
(118 minutes of calls, receive up to 236 minutes of calls or send up to 180 texts)		 Text Euro 30 to 879
Note: These Boosters last for 20 days. So if you don't use it you'll lose it!

 The Legal stuff you need to know

Value of Boosters

You can buy a Booster of travel allowance to use for calls and texts when you are in most of Europe. You'll always get 50% more travel allowance than the price you pay. We have four types of Euro Travel Boosters:

  • Text EURO 5 to 879 to get £7.50 travel credit for £5
  • Text EURO 10 to 879 to get £15 travel credit for £10
  • Text EURO 20 to 879 to get £30 travel credit for £20
  • Text EURO 30 to 879 to get £45 travel credit for £30

We'll send you a text to let you know when it has worked and your Booster then lasts for 20 days, so if you don't use it you lose it. Remember that the cost will be added to your next bill and that we may ask you for a deposit before you can add the Booster to your account. You can only ever buy 3 of each type of travel credit booster.

Travel allowance

Whilst you are in the countries in our Euro Travel Booster zone, calls you make will cost 38p per minute, calls you receive will cost 19p per minute and each text costs 40p.

  • £7.50 travel allowance lets you make up to 19 minutes of calls, receive up to 39 minutes of calls or send up to 18 texts.
  • £15 travel allowance lets you make up to 39 minutes of calls, receive up to 78 minutes of calls or send up to 37 texts.
  • £30 of travel allowance lets you make up to 78 minutes of calls, receive up to 157 minutes of calls or send up to 75 texts.
  • £45 of travel allowance lets you make up to 118 minutes of calls, receive up to 236 minutes of calls or send up to 112 texts.

Where you can call from and to

Your travel allowance can be used for making and receiving calls whilst you are in the countries below. Calls are to the customers of UK mobile networks and UK numbers starting with 01, 02 and 03 (apart from Jersey, Guernsey and Isle of Man) and for calls to numbers in the countries in T-Mobile's six travel zones (apart from non geographic and premium rate numbers). Your travel allowance can also be used for sending texts to those numbers too.

Euro Travel Booster zone

The zone covers the following European countries: Ireland, Isle of Man, Austria, Azores, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

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